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Customer Feedback July 08 2015, 0 Comments

It is so lovely when I receive nice comments and thank you's from customers via our email address feedback@botanist.co.uk or on our ebay store. I thought I would share a couple from the past few weeks:

        • "Amazing Service!! Dispatched within an hour of ordering! Highly recommended" 
        • "Thank you very much +++ am in love with it"  - customer bought Rose EO.
        • "Gorgeous scent and lovely person" - (Blush)
        • "After many expensive disappointments with Jasmine, finally a good one, lovely"
        • "Excellent comms, lovely item thanks"
        • "They arrived today thank you.  such good value that I thought when I ordered that there might be a catch... But, no, they are fantastic!  Just added some of the Rose oil to a skin serum and 2 drops have made it smell amazing.  Can't wait to use the other two, will spend the afternoon looking up some lemon balm recipes" - customer bought the Rose, Lemon Balm and Eucalyptus EO Gift Set

I just want to say thank you to those folks and to note that I love talking with my customers and taking pride in the little touches I add to my service.

So far I have only received positive feedback on ebay, it really is an excellent platform to test both product quality and customer service!